Transparency

Medical Team & Pharmacy Information

BioFuelHQ provides access to telehealth medical services through licensed healthcare professionals. Treatment recommendations, prescriptions, and fulfillment decisions are made based on each patient’s individual clinical circumstances, eligibility, location, medication availability, and applicable law.

Completing an intake, consultation, or payment does not guarantee that a prescription will be issued.

Medical Provider

Provider details are being finalised for publication. We publish a provider’s name, credentials and licence information only once it has been verified. Patients are told the identity and credentials of the provider responsible for their care before any treatment is provided. To request this information now, contact support@biofuelhq.co.

Clinical decisions are made independently by the treating healthcare provider. The provider determines whether treatment is medically appropriate and, when a prescription is issued, selects the appropriate medication and fulfillment pathway based on the patient’s clinical needs and applicable requirements.

Prescription Fulfillment

When prescription treatment is clinically appropriate, the treating provider determines the appropriate fulfillment source based on the prescribed treatment, patient location, medication availability, and applicable law.

BioFuelHQ works with multiple fulfillment partners. The source used for a particular patient may vary depending on the treatment prescribed.

Patients receive information identifying the pharmacy or fulfillment source associated with their treatment when applicable.

Empower Pharmacy

Legal name
Empower Pharmacy
Role
Prescription compounding and fulfilment partner
Address
7601 N Sam Houston Pkwy W, Ste 100, Houston, TX 77064 5980 W Sam Houston Pkwy N, Ste 300, Houston, TX 77041Empower publishes two Houston locations.
Fax
(832) 678-4419

Empower Pharmacy may be used for certain patient prescriptions when selected by the treating provider and when permitted based on the patient’s treatment and jurisdiction.

The Compounding Pharmacy of America, Inc.

Legal name
The Compounding Pharmacy of America, Inc.
Role
Prescription compounding and fulfilment partner
Address
7240 Kingston Pike, Suite 136, Knoxville, TN 37919
Phone
(865) 243-2488 · Toll free: (855) 277-2488
Fax
(888) 689-9892
Licensing
Florida Non-Resident Pharmacy Permit: PH26407Status: Clear · expires 28 February 2027 — verifyFlorida Nonresident Sterile Compounding Permit: NSC54Status: Clear · expires 28 February 2027 — verify

The Compounding Pharmacy of America may be used for certain prescriptions when selected by the treating provider and when permitted based on treatment, patient location, and applicable requirements.

Additional Fulfillment Relationships

BioFuelHQ may also work with additional healthcare-related suppliers or fulfillment sources depending on provider direction, treatment requirements, product availability, and applicable law.

Alpha BioMed Labs

Alpha BioMed Labs is one such relationship.

BioFuelHQ may maintain relationships with additional suppliers or healthcare-related service providers. The specific fulfillment pathway for a patient is determined by the treating provider based on the prescribed treatment and applicable requirements.

About Compounded Medications

Compounded medications are prepared by licensed compounding pharmacies for individual patient needs when appropriate. Compounded drugs are not FDA-approved and do not undergo FDA premarket review for safety, effectiveness, or manufacturing quality in the same manner as FDA-approved commercially manufactured drugs.

A prescription for a compounded medication is issued only when the treating provider determines that it is clinically appropriate.

Read the full Prescription & Compounding Policy

Your Dispensing Information

Patients receiving prescription medication will be provided with information identifying the dispensing pharmacy or applicable fulfillment source associated with their treatment.

Questions regarding a dispensed prescription should be directed to the dispensing pharmacy and the treating clinical team using the contact information provided with the patient’s treatment documentation or prescription packaging.

BioFuelHQ is not an emergency medical service. If you have a medical emergency, call 911 or go to the nearest emergency room.

Important Information

BioFuelHQ does not guarantee that any patient will qualify for treatment or receive a prescription. All prescribing decisions are made by a licensed healthcare professional based on an individual clinical evaluation.

Availability of specific medications, pharmacies, fulfillment sources, or compounded preparations may change based on clinical appropriateness, pharmacy availability, regulatory requirements, and patient location.

© 2026 BioFuelHQ. All rights reserved. Website content is for informational purposes only and does not guarantee approval, treatment, prescription, medication access, product access, or eligibility.

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